Ping should increase linearly as distance increases, it shouldn't increase and then decrease before reaching it's destination.Trophies are an integral part of the PlayStation gaming experience, allowing players to showcase their achievements and progress in various games. That's a pretty clear indicator that something is congested/wrong through hops 8-13. Notice how hops 1-7 are consistent, but the hops from 8-17 are not only inconsistent but the latency decreases as the traffic leaves Telia's servers. Here is my connection to the server today: Here is my connection to the server yesterday: Telia is terrible, it has as bad a reputation in Europe as Level3 does in North America for traffic routed through their servers. If the problem isn't to do with your supplier then how do you explain the increase from 23ms to 43ms once the traffic hits Telia's servers? If the problem was on my end, why would the issue be fixed once I've connected to a VPN? Surely if it were to do with my line, there would be problems no matter whether I used a VPN to re-route traffic or not. I have no packet loss on Discord, I can watch videos and live streams with no interruption/buffering, I can do anything on my connection aside from playing this game. Like I've said, I have no issue with anything other than the connection to this game. I'm also connected to my router via Cat6. I'm already connected to the test socket, have been since moving into the property. Ġ.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection OffĬurrent and Last 15 Minute Bin Performance GEA service test completed and no fault found. Once set up this way, I'd advise monitoring your connection to see if the anything changes and letting us know how you get on. Please be advised that our tests aren't detecting what could cause this and therefore would advise having a run through our troubleshooting here and getting your router connected into the test socket for the time being. Having said that, it could be that there is an underlying intermittent issue with your connection as I can see your speeds over the last week or so have dropped around 7mb and error protection on your line profile looks to be active. Looking at your trace routes provided on your first post, there doesn't look to be any concerns in either our, or our suppliers network as the hops all look to be in a timely manner and packet loss captured on one of them points toward an issue wherever you're trace routing to. I've tested the line and this shows your speed to be in sync at 64.7mb and no faults are being detected. I'm sorry that you've been experiencing some issues with gaming. As a last note, I've just created a ping graph on ThinkBroadband, I'm going to update the post in 12-24 hours once the graph is flush. With a VPN I only have 11 hops, as opposed to 16/17 hops wihout a VPN (what?) and even though the VPN route hits 2 Telia servers, they seem to be stable.ĭidn't want to make this too long but I wanted to give as much info as possible. With a VPN my ping to the game server is around 20-25ms and eliminated ALL problems that I'm currently experiencing, without a VPN my ping is 35-45ms (only increased to this in the past 1-2 weeks, used to be 25ms) I've attached some PingPlots of my connection without a VPN (Dynamic & Static IP) and my connection with a VPN (Static IP) If you look up "Telia" you'll quickly notice a trend of their servers being responsible for this kind of annoyance, especially among MMO's. The moment the connection hits this server the ping rises and becomes sporadic and with it, packet loss. The only similarity is the routing, which goes through "Telia" before hitting German servers. I've experienced this same problem with BT in 2015 with WoW, and 2013 with TERA. I've tried getting a static IP which alleviated the problem ever so slightly, however, the routing to the server remained the same and with it the same problems. Menu's are delayed sometimes and take a few extra seconds to open, a lot of characters are stopping and then moving extremely fast to a new location (packet loss) and worst of all is the raids/trials/dungeons become annoying to do when the AoE casts are delayed, sometimes I get caught in them even when I'm standing outside of them. In the last 2 weeks I've noticed some pretty unbearable lag/packet loss that I only experience while playing FFXIV, at first I put it down to the servers being overwhelmed, but none of my friends in Europe have the same problems while playing on the same server.
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